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Favordeal.com overview

At Favordeal.com, we strive to provide our customers the best products with the best service at the best price.

Fast delivery worldwide

We ship worldwide. Orders are shipped by our couriers directly to any address. Drop shipping is available on all orders.
We also stock many of our products in Australia, UK and USA, so we could offer expedited door to door services to customers in these countries.

Easy Payment

Payment for orders need to be made in full, in advance, by Credit Cards, Debit Cards, Pay Pal, or Western Union/Money Gram. For large order, TT/bank transfer is available as well.

Note: Favordeal.com would not add any hidden charges or sales taxes on your orders. However the buyer is responsible for any import duties and VAT which may be applicable in destination countries. Normally any taxes levied are charged on delivery by the courier. Favordeal.com is unable to quote tax rates or offer formal tax rates advice

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Do you have a guarantee or warranty?

Favordeal.com chooses products to sell based on their excellent designs and proven hardware reliability. In this way, we guarantee the quality of our products. All products bought from Favordeal.com enjoy 1 year warranty if not specified otherwise.
We check all orders during the packing stage to make sure that the right accessories are included and the adapters and other standards are correct for your country. We have a QC team who tests your ordered products are functioning correctly before they are packed and sent to you. This is in addition to the normal quality assurance checks that all the goods have passed in the factory line.

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Favordeal Stickers Guide

Ever wonder what the little pictures on our products mean? This easy reference guide explains all.

On Sale and Happy Hour

From time to time, Favordeal.com offers even more discounts than normal on clearance or overstock items: the On Sale sticker lets you know which ones on sale and have hour items usually have limited stock, so when you see one, don't delay in ordering!

Featured items

Represents the best items promoted. The contents are always updated in time

New Arrival

Exactly what it says: New listing products with potential

Dropship/Wholesale

Dropship/Wholesale Favordeal encourages dropshipping and wholesale, and provide the convenient service to our dropshipping and wholesale customers on our site.”Dropship/Wholesale” section includes 3 parts ,the drop shipping customer can place multiple orders through “Batch order”, wholesaler can place wholesale order in real time by “Bulk order”, And Favordeal members can download products informations, including unmarked pictures freely by “Download”.

There are 3 parts in this link
1. Batch order: dropshipping customer could place multiple orders to different shipping addresses at same time at "Batch Order", and enjoy extra discount while doing that.
2.  Bulk order: Favordeal provides the great competitive price and great service to wholesale customers, Favordeal price deal based on up-to-date cost and calculate the shipping cost by choice, wholesale customer could access such real-time.
3. Download: VIP Customers could download unmarked product pictures and product info from Favordeal.com in batch, so they could easily list these products on their Ebay/Amazon account, or on their own website.
Sold Out
Save the item's information page and come back later: we are constantly updating out stock!

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I Want To Order Some Products

You can place your order at Favordeal as a registered member or as a guest.
It is a very easy to register online on Favordeal.com and start ordering right away.
Any products added to your online cart remain there until you remove them, or check out.

Please don't attempt to place orders by email, fax, or phone unless some special occasions. Please discuss with our customer service representative if you have any problems or questions, e-mail or live chat is nice way.

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Pay Pal Isn't Available At My Country

Normally you can register free for an account at www.paypal.com - but please note paying by Pay pal is only possible in the countries listed on the following web page:
International Payments - PayPal Worldwide

If you have a Paypal account, but you are having problems with sending money or logging into Paypal, you need to speak to Paypal customer service and not us.
If paypal is not available in your country, It does not matter. You can pay us via western union or money gram. Contact us via mail if you need the information about western union and money gram.

How Does Paypal Work?

Using Paypal you have several choices:
- send money from existing credit on your Paypal account (if any);
- send money from a credit card: the amount is drawn from your credit card and sent directly to the recipient's Paypal account;
- send money from a debit card/ bank account: the amount is sent directly to the recipient's Paypal account. Please note that Paypal will probably charge you certain commissions when "uploading" money, so please check on their site for real information about their services, and don't take our word for it!! Please be extra vigilant about possible fraud sites purporting to be the real Paypal site in order to harvest your information. Don't click on links to "paypal verification" emails as they are always 'fishing'.

Paying by Credit Card

Paying by credit card or debit card is safe, easy and convenient at Favordeal.com. We currently accept Visa and MasterCard etc.
1. On your Shopping Cart page, click Continue CheckoutContinue Checkout after reviewing your items.
2. On the Billing, Shipping & Review page, under Payment Methods, there are 2 payment methods for credit card, one is “credit card payment”, which will lead you to the payment page of our credit card payment agent, Another one is “Credit card through paypal”, which will leads you to paypal credit card payment page.
3. Fill in the required information carefully.
4. After reviewing your payment details, click button to confirm your payment.
Note: Favordeal.com does not store or review your credit card & personal information. As such, should any issues arise regarding your credit card or debit card transaction, please contact payal or your credit card company for assistance.
Favordeal.com cannot accept any responsibility for any credit card or debit card payment issues.

May I know Favordeal's paypal account?

Sure you can.
If you want to send money directly to our paypal account, please make sure contact our online salesman or send mail to our e-mail address to get the account. If you need assistance, please go to our Help Center to contact customer service and a customer service representative will help you to resolve the issue.

Can I Pay By Western Union/Money Gram

Yes, we accept Western Union and Money gram payments.
If you are first time on Favordeal.com, we do not suggest you pay us by Western Union/ Money gram and PayPal will be better and safer for you. Any way, you can use Western Union and Money gram.

After your payment, please inform us detailed payment info(IMPORTANT NOTICE: Please email your ORDER NUMBER, WESTERN UNION CONTROL NUMBER, ORDER AMOUNT, SENDER'S FIRST and LAST NAME, SENDER'S ADDRESS and COUNTRY, and SENDER'S PHONE NUMBER),You can contact our online customer service or email us.

I Choose Western Union But I Want To Pay Via Paypal Now

It's no problem to change. Even if you choose Western Union, you can still pay via Paypal. You can send money directly to our Paypalp account, and contact us via mail or live chat to get our Pay Pal account Please let us know your order number in the comments (when you pay via Paypal you can add comments). You can also contact our online customer service; they will help to send you a money request to your Paypal account. Then what you need to do is just accept it.
As soon as we confirm that payment has been received, we will start to process your order.

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Can You Help Me To Make An Order On Your Website?

There are 2 ways to place an order on our site, placing an order as a Member, or as a Guest. Here are some step-by-step instructions to help you make an order as a Member:
1. Register with Favordeal for free.
2. Log in your Favordeal account.
3. Search or browse products, And if you wish to buy them, type a number in the quantity box and click "Add to cart". You can add just one piece item if you want. You can remove them later or adjust the quantities if you change your mind. Products you've added to your shopping cart are saved there while you looking at more items. Your cart is even saved for next time if you log out or accidentally close your browser.
4. If you own a coupon code, you can fill your coupon in the blank and click “Apply Coupon”, you will get it. and if you want to find out the total price including shipping, click "Estimate Shipping " in the shopping cart page.
5. On checkout page, you can edit you billing address or change shipping address. e.g. to a different dropship address. also you can choose shipping methods and the payment method you prefer. In the textbox, You can add special request for your order. e.g. the declared value of the package that you wish for customs purposes.
6. If you choose PayPal, you can click PayPal link to pay for your order directly, there is a words “Note to sell” which you only need click “add”, you can you can add your comments, e.g. a different dropshiping address or special request in the textbox.
We will begin processing your order when payment has been confirmed. After we ship your package(s), you will receive a Shipment Notification email with the relevant tracking information.

Accepted Payment Methods

Favordeal.com makes paying for your orders easy by providing a range of convenient payment options. Below is a guide to the different payment methods used by Favordeal.com, so you can choose the right way for you.
Payment Methods:
payment methods
Credit/ Debit Card/ PayPal
/ Western Union
/ Money gram
Paying with Credit or Debit Card

We currently accept Visa, MasterCard, and American Express ect.credit card payments from most locations worldwide. Paying by credit card or debit card is safe, easy and convenient at Favordeal.com.

Using Your Credit Card or Debit Card

1. On your Shopping Cartpage, after reviewing your order, click Proceed to Checkoutwhen you are ready to pay..
2. Fill in the required information carefully, then click continue
3. on payment information page, choose the “credit card” payment to check out
4. After reviewing your payment details, click Payment
.All your credit card details are securely stored by our credit card payment agent. Paying by credit card through our credit card method is a quick, secure, and convenient way to order from us.

Note: Favordeal.com does not store or review your credit card & personal information. As such, should any issues arise regarding your credit card or debit card transaction, please contact our credit card payment agent or your credit card company for assistance. Favordeal.com cannot accept any responsibility for any credit card or debit card payment issues.

Paying with PayPal

PayPal
PayPal is a secure and trusted payment processing service which allows you to shop online. PayPal can be used at Favordeal.com to purchase items by Credit Card (Visa, MasterCard, Discover, and American Express ect.), Debit Card, or E-check (i.e. using your regular Bank Account).

Using PayPal

You do not need to have a PayPal account before ordering from Favordeal.com. We offer two different ways to pay using PayPal, which are as follows:
1. On your Shopping Cart page, click after reviewing yoPayPalur items. You will then leave Favordeal.com and enter PayPal. Log in to your PayPal account, or create one if you haven't already, and follow the on-screen instructions given by PayPal. Once you’ve completed your payment information, you will be directed back to our site where you’ll choose your shipping method and then complete your order.
2. At your Shopping Cart, choose Proceed to Checkout and you will be taken to the Order Information page. Under Payment Methods, select PayPal and then click on Continue Checkout. You will then go to PayPal where you can complete your order payment.
Advantages of using PayPal: Payment is traceable. You can trace the status of your payment using your PayPal account.
Payment does not require you to use your credit card online (you can transfer directly from your bank account).
PayPal protects your personal details when you choose to pay by credit card.

Paying with Western Union/Money Gram

Paying with Western Union/Money Gram
Western UnionMoneyGram

Using Western Union/Money Gram
1. On your Shopping Cartpage, click Proceed to Checkoutafter reviewing your items.
2. On the Order Information page, under Payment Methods, select the Western Union/Money Gram option.
3. After checking the details of your order, click Proceed to Checkout 

Your order will now have been placed, but Favordeal.com will not start processing your order until you have paid the full amount.


To complete payment of your items by Western Union/Money Gram, you need to contact us via email or live chat to get the information of Western Union/Money Gram, then go to your local Western Union/Money Gram branch, or go to their website, and follow the instructions.

Please email us the sender's name and MTCN code, after you have completed the payment.


After successfully transferring the funds, Or if you have any further questions regarding your Favordeal.com order payment through Western Union, please email us, We want every Western Union/Money Gram transaction to go smoothly for our customers, so please be sure to check the total payment amount with them first. Favordeal.com cannot cover any handling fees added on by local Western Union/Money Gram branches.

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I can not pass the payment?

Payment problems usually arise when the billing name and address that you give us do not match the billing name and address on your credit card or Paypal account. If you are having problems please check the billing information. To do this, make sure that you are logged into your account then go to Address Book. You can also find this by clicking on the My Account link, and clicking on Address Book.

If you are using someone else's credit card (with their permssion of course!), please make sure that the billing information matches their details. You will be able to set up a separate shipping name and address during the checkout process, which you can use to give your own details.

"PayPal does not allow your country of residence to ship to the country you wish to" Error

Because Paypal's policy,it will reject the payment if the billing, shipping and paypal account's country information are different.
If you encounted this error when you are processing the payment.Please do the following step:
You need to make sure that these are the same.
The direct method is just modify the checkout billing and shipping country/address.You can just click Checkout, then change the billing and shipping address.
Or You can clicking on 'My Account' , and then 'Address Book'. You can edit your country from there. Then save your information, and then place your order again.

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How can I check order status?

1. Why is there no match for my order number and email address?

Please check the confirmation email you received when you placed your order to verify the information, and try again.

If you are certain you have the correct order number and email address but still cannot view your order status, please contact customer service for more help.

2. Why can’t I see my other orders?

I have an account:
If you are certain you have the correct order number and email address but still cannot view your order status, please contact customer service for more help.
You have placed your order as a guest. To view your orders, you will have to contact with our customer service, offering the order number or email address to check your Order Status

I don’t know if I have an account
You can still check order status. Please offer the order number or email address to our customer service, they will check for you.

3.Why is there no match for my email address and/or password?

You may have entered your email address incorrectly.

Please make sure that you are using the email address you provided when setting up your account. You may have entered an alternate email address by mistake.

The password you entered may be incorrect.

The password you created when you registered an account contains a minimum of 5 characters. Please check that you have the correct password and try again.

If you have forgotten your password, you can click “forgot your password?” to reset your password. there will be an email with password sent to your

You may placed your order as a guest but attempted to login as a returning customer.

If you placed your order as a guest and have never registered an account with Favordeal.com, please check the email confirmation for your order.

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After Payment, How Can I Check The Status Of My Order?

During the process of purchase, you should receive several emails from us. There will be an email confirming your order information, and we will also email you the tracking number after we ship out your order. You also can log in your Favordeal account to check status of all of your orders.
My Account
You can also contact with our online salesman or customer service representative to get help.

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What Can I Do With My Order Now?

Customers have the flexibility to make changes to any order they’ve placed up before the time it ships through our convenient online order management system.
In My Orders, you can easily find each order you've placed and its current status. On your order details page, various help options will be available based on your order status.
Please see the table below to learn what options are available to you at each stage of your order.

My Order Status Is:

That means:

Pending

Your order has been placed successfully, but we are still in the process of confirming payment
 details. You must submit your payment information to process and ship your order. 

Paid

We’ve received your payment and are beginning verification to ensure payment security.

Processing

We are now selecting the products you ordered, checking them for quality and carefully
packaging them for shipment.
2-3working days to prepare for your order shipping.

Shipped

Everything in your order has been packaged and sent to the shipping address you provided.

Failed

This order has been canceled or payment unsuccessful

Hold

Order need be confirmed by further investigations

Refunded

Payment was refunded

Reversed

Payment under investigation

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Favordeal Dropshipper/Wholesaler Guide

Whether you’re looking to start out in the wholesale/droship business or an experienced wholesaler/dropshipper new to Favordeal.com, this convenient guide is help you to doing dropship/wholsale with good start.
If you have any problems when following these steps, please view our Dropship/Wholesaler section for more tips.
Below, we will show you how to place a dropship or wholesale order on our site.

Go to the Droship/Wholesaler home page.

Register for Free

Registering as a wholesaler at Favordeal is completely free; all you need to start with is an email address.
(i) Click the Register link at the top left of every page on Favordeal.com. You will be taken to the Login and Registration page.
(ii) Fill in your details to create an account.
Note: the email address you enter will be the only email we can use to send you important information about your orders
(iii) Click the Create New Account button to continue. That’s it! With your new Favordeal Wholesalers Account you will be able to browse the site, add items to your Shopping Cart, get free help from our Customer Service staff, after creating your account, you will be able to start to your dropshiping or wholesale orders.

How to place dropshipping order by “Batch order” section.

1. Go to the Droship/Wholesaler home page, and log in your dropshipping account.
2. clickBatch Order ,and you will move to batch order page. you can learn the batch order steps on this page. download the batch order form first, click , the form will be download and save on your pc.
3. open the download form and edit your dropshipping orders in excel on your pc, please make sure the informations are filled in right form.
4. Click “Browse” button on the same page, upload the excel form and click Upload And Preview
5. Preview your batch order informations, on this page, if you have any special requests on your order, you can leave them on “Message” text and click “Submit and preview” to go on
6. You can confirm your order if you found nothing wrong with them.
7. You will get a batch order number after you have confirmed you order. and then you can pay for it. for batch order, we accepts payment through paypal mass pay, western union/money gram. when you have paid, find the batch order under “my account”, you can leave your payment informations by “Add Comment” text,also you can contact with us by live chat or email, we will confirm for you as soon as possible.
8. when we have confirmed your batch order, your batch order will be spilited by several separate orders, which we will arrange them shipping and update the shipping messages for you later.

Now is the turn of wholesale guid:

1. Frist step is the same, go to the Droship/Wholesaler home page, and log in your dropshipping account.
2. Find Whole Price From the home page, there are a number of ways you can begin to search out the products you're looking for:
i. Search by Category: To browse products in a specific area of interest, use the category list on the left to narrow down our catalog and browse pages with products and deals catered for you. Click on “All Cagetories” to view our complete catalog index.
ii. Search by Keyword: If you have a particular product in mind, type the product, brand-name, or special function you're looking for into the Search box at the top of the home page and click Search. You will then be given a list of products that match your searched word(s) with brief description and link to the product page. A product Search box can also be found on almost every page on Favordeal.com.when you come to a product description page, just click “Inquiry” Wholesale Price Inquiry, you can see the wholesale price in each Qty range,and clickCaculate shipping cost , you will move to “Price Estimate” page, and you can input Qty and choose shipping country, then clickCaculate ,you can see the express postage list, you can click if you have any questions. if not, you can click to go on, you will move to a new page to fill in your shipping address, choose shipping method and payment method, and clickCreate Order , your order will be created.
iii. Bulk Search: Bulk Search is a easy way to make a bulk or wholesale order.on Dropship/Wholesale page, clickBulk Order ,you will move to bulk order page,you can search the product by name/sku in bulk search.
3. Add to Cart
When you find an item you like, input the Qty and click the Add To CartAdd to cart button to save it for later purchase. You will be taken to your Shopping Cart where you will find a list of all the items you've added and a subtotal.
On the Shopping Cart page, you can:
i Change the item quantity of individual products added to your cart.
ii Remove any unwanted items by clicking Delete
iii you will move to a new page to fill in your shipping address,choose shipping method and payment method, and click Create Order,your order will be created.

 

Check Order Status

If you want to review or change something about the bulk order you placed, click the My Account at the top of most Favordeal pages. Here you will be able to check “Bulk Order” under “Account Dashboard”.
Note: If your Order Status shows as Pending, it means payment has not been completed and your order is not being processed. Only when we receive full payment can we begin to process your order.
You can click bulk order number under “Bulk Order List” to add comment.
Eg.when you have paid for your bulk order,you can add your payment informations into the comment textbox. We will check and confirm for you in time.
For Huge Quantity Orders there may be even bigger savings! To see if the item and order quantity you want qualifies for a special discount, contact one of our sales staff in LiveChat.,or you can contact with us by email
 Downloadis the last one on dropship/wholesaler page
You can download unmarked pictures and product informations through this section, which can help you list products on your own site or eBay, Amazon ect
1. Go to the Droship/Wholesaler home page, and log in your dropshipping account.
2. ClickDownload, you will move to download page,
3. on this page, you can input the product sku number in to search frame, you can input mutiple sku number, and click Search,the products pictures and info you wanna download will be showed. every product will be showed several pictures, our site allows 4 pictures download for every product, so you can choose the 4 pictures you wanna for your products.
4. clickAdd to download list to add the products you choose to the download list,
5. click “view my Download list”which appears after you have click “Add to Download List”,and you will move to an new page.
6. clickDownload Now ,then you will get a small window for download, confirm it.that’s all.

 

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Some Tips Customer Need To Pay Attention To

When you sign up for a Favordeal account you are indicating that you agree to the policies and terms we've published in our online Knowledgebase.
Here is some of the most important information that you must be aware of before you place orders:
-When ordering from Favordeal.com, the recipient is the importer of record and must comply with all laws and regulations of the destination country. Title and risk of loss for items ordered will transfer to the recipient upon delivery to the common carrier in China/Hong Kong/Singapore. Dropshippers: please inform your customers about this in advance.- Generally most express service can not deliver to PO box, So please offer us an street address if you chose express shipping service. Or you can choose post office service to PO Box address.
- You need a valid phone number in your account. Dropshippers - please provide your customer's phone number for the courier to use.- Take note of the *sensor* megapixel rating on digital cameras, not the "interpolated" rating.- We strongly recommend you order samples before proceeding with large wholesale orders.
Please also take the time to read the Returning Policy in “Customer Service” at the bottom of our site.

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For Dropshippers

If you are dropshipping an order to your customer, please make sure the shipping address for your order is the same as the shipping address used for your PayPal payment.
If the PayPal shipping address does not match the shipping address you provided when checking out at Favordeal.com, there may be delays in confirming your payment.
If you need to make any changes to your order, please contact us as soon as possible.

Why was my order cancelled?/Why did you refund my payment?

If we returned your money to you and closed your order, it is almost certainly because we were unable to verify your payment or the products you ordered were out of stock. Generally, our customer service staff will contact you by phone or email to discuss with you, but if we can not get in touch with you in 5 days after we receive your payment, we will have to refund for you. As we think, It is our responsibility to ship out your order in time.
Possible reasons for refunding money are:- Paypal account name and address does not match your order's shipping address, and there was no response when we contacted you.
- The products you ordered were out of stock(Generally we have enough stock but rarely we may suffer an temporarily lack of certain product ),and there was no response when we contacted you.

Pay Western Union/Money gram without charges?

No, they are not free.
You may have to pay a fee when the money is sent to Favordeal by Western Union/Money gram.
if you pay by western union/ Money gram, you need to go to an western union/ Money gram branch. Please also ask them to provide you clear details so you can account for the fee. Please submit the amount including transfer fee.

I Want To Contact PayPal Customer Service But Can't Find A Phone Number For Them? Please Help!

Finding this information on the PayPal website is quite tricky and some users have suggested this may be because they prefer receiving requests by email and want to reduce the number of calls. You can contact PayPal customer service at the toll-free contact numbers below:
Toll Free for Business/Premier,
USA & Canada: 1-888-221-1161 / 1-888-204-4481
Personal Accounts: 1-402-935-2050
PayPal UK: 0870 7307 191

They are open between the following hours:
4:00 AM PDT to 10:00 PM PDT Monday through Friday
6:00 AM PDT to 8:00 PM PDT on Saturday and Sunday

Can I pay by credit card if I am not a PayPal member?

Yes you can.
Paying by credit card or debit card is safe, easy and convenient at Favordeal.com. We currently accept Visa, MasterCard, and American Express credit card payments from most locations worldwide. We also accept Solo debit card payments. Using Your Credit Card or Debit Card
1. On your Shopping Cartpage, click Continue Checkout Proceed to Checkoutafter reviewing your items.
2. On the Billing, Shipping & Review page, under Payment Methods, select there are 2 payment methods for credit card,one is “credit card payment”, which will lead you to the payment page of our credit card payment agent,Another one is “Credit card through paypal”,which will leads you to paypal credit card payment page.
3. Fill in the required information carefully.
4. After reviewing your payment details, click to confirm your payment.All your credit card details are securely stored by our credit card payment agent and not Favordeal.com. Paying by Credit Card through our credit card payment agent is a quick, secure, and convenient way to order from us.
Note: Favordeal.com does not store or review your credit card & personal information. As such, should any issues arise regarding your credit card or debit card transaction, please contact our credit card payment agent or your credit card company for assistance. Favordeal.com cannot accept any responsibility for any credit card or debit card payment issues.

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